Monitoring & Evaluation Assistant

Job Description

JOB DESCRIPTION

Job title: Monitoring & Evaluation Assistant
Direct Supervisor: M&E Officer/MER Manager
Location: Kigutu, Burundi
Position Type: Full-Time

About Village Health Works (VHW)

Village Health Works is a 501(c) (3) social justice organization founded on the belief that health equity is not a commodity, but a right. VHW’s mission is to provide high-quality, compassionate healthcare and education to the most vulnerable populations, based on critical thinking, in a dignified environment. Rooted in the communities it serves, VHW employs a holistic model that integrates clinical services with education, food security, economic development, environmental protection, music, and the arts. With an 85,000 sq. ft. teaching hospital, a comprehensive health system, and the Kigutu International Academy, VHW addresses the root causes of poverty and promotes long term, sustainable change.

VHW Core Values

• Dignity: Every member of VHW’s team must value the inherent dignity in each individual.
• Excellence: We aspire to excellence in all we do and hold ourselves to the highest standards.
• Compassion and Justice: These are the heart of our mission and guide all of our actions.
• Boldness and Perseverance: We are courageous in addressing challenges and persistent in pursuing our goals.
• Accountability: We are accountable to each other, our community, and those we serve.

Key Responsibilities:

1. Data Collection & Monitoring (30%):
• Conduct routine monitoring visits to VHW’s health, education, and community engagement sites to collect accurate data on program activities, outputs, and outcomes.
• Assist in the development and testing of data collection tools such as surveys, focus group discussion, and observation checklists.
• Ensure timely, accurate, and complete data entry into databases or reporting systems (e.g., KoboToolbox, ODK).

2. Data Analysis & Reporting (20%):

• Assist in data cleaning, analysis, and preparation of summary reports for internal and external stakeholders.
• Support the creation of visualizations (e.g., charts, graphs) to present program performance against indicators.
• Assist in identifying trends, gaps, and challenges in program implementation based on collected data, and suggest actionable recommendations.

3. Training & Capacity Building (15%):

• Support training of field staff and community members on M&E tools, processes, and data collection methods.
• Ensure that all data collection is conducted according to high standards of quality, ensuring accuracy, consistency, and reliability.

4. Documentation & Knowledge Sharing (15%):

• Maintain organized records and filing systems for M&E documents, including raw data, reports, tools, and other program materials.
• Contribute to knowledge-sharing initiatives and ensure lessons learned and best practices are documented and disseminated across VHW’s teams.

5. Responding to Inquiries and Complaints (10%):

• Handling Calls and Messages: M&E Assistant is responsible for answering incoming calls and responding to messages from beneficiaries, or the general public.
• Addressing Queries: Providing clear, accurate, and timely information on services, policies, or any other related queries.
• Escalating Issues: When necessary, escalating complex issues or unresolved complaints to senior staff or relevant departments.

6. Ad-Hoc Tasks (10%):

• Provide support to the M&E team on ad-hoc tasks, including preparing materials for meetings, workshops, and reviews.
• Participate in community and stakeholder engagement activities related to M&E.

Required Qualifications and Skills

Educational Qualifications

1. Bachelor’s degree in Monitoring & Evaluation, Social Sciences, Public Health, Statistics, or another related field.
Professional Experience
2. Minimum of 1–2 years of relevant experience in monitoring and evaluation, data collection, reporting, or program support, preferably within health, education, humanitarian, or community development projects.
3. Proven experience in field data collection, including surveys, interviews, focus group discussions, monitoring visits, and observation checklists.
4. Experience in responding professionally to inquiries, complaints, and requests from beneficiaries and community members.
5. Ability and willingness to travel regularly to field sites and support monitoring activities in health, education, and community settings.
Technical Skills
6. Familiarity with digital data collection and reporting platforms such as KoboToolbox, Open Data Kit (ODK), or other similar tools.
7. Strong analytical skills with the ability to clean, interpret, analyze, and visualize data through charts, tables, and graphs.
8. Good knowledge of Microsoft Office Suite, especially Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
Core Competencies
9. Strong organizational and time-management skills, with the ability to manage multiple tasks, meet deadlines, and maintain accurate records.
10. Excellent communication and interpersonal skills, with the ability to work effectively with staff, beneficiaries, community members, and other stakeholders.
11. Strong attention to detail and commitment to ensuring high standards of data quality, accuracy, consistency, and confidentiality.
12. Demonstrated commitment to professionalism, accountability, integrity, teamwork, and respect for communities, in line with the organization’s values.
Language Requirements
13. Fluency in Kirundi and/or French is required. Knowledge of English is considered an added advantage.

How to Apply

Please email the following documents to jobs@villagehealthworks.org the subject line: Monitoring & Evaluation Assistant.
a) A cover letter explaining your interest in the role and how your experience aligns with the position
b) Your current resume/CV
c) Contact details for three (3) professional references (including one former supervisor) Deadline
d) Certified copy of diplomas and training certificates
e) Job Certificates

Applications will be reviewed on a rolling basis until April 27, 2026. Only shortlisted candidates will be contacted.

Equal Opportunity Statement
Village Health Works is an equal opportunity employer. We value diversity and encourage applications from women, Burundian nationals, and individuals from underrepresented communities. Village Health Works considers all applicants on the basis of merit without regard to race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation.